Remote Support

Did you know the majority of computer software issues can be solved remotely?

What often used to require an in-person service call or physical repair can now be handled in the comfort of your own home.

Our expert technicians know computers inside and out and use a powerful remote support software that is 100% safe and secure. We’re able to remotely reboot computers, access machines from the login screen, and access low-level diagnostic modes.

And don’t worry. Once your remote session is disconnected, our software is completely deactivated and removed from your device.

Remote Services

Below are examples of issues that can usually be solved remotely:

  • Email Setup & Troubleshooting
  • Virus & Spyware Removal
  • Cleanups, Tune-ups, & Optimizations
  • Software Updates & Patches
  • New Employee Setup
  • Work from Home Setup
  • VPN Setup & Troubleshooting
  • Videoconferencing Issues
  • Training/Tutoring

Rates

$115/hr
Our affordable rates for remote support are the same as for mail-ins services, but without the 1 hour minimum/diagnostic fee!

Schedule a Remote Support Session

If you think your issue can be fixed remotely contact us to schedule a session. Afterward, come back here to open the Remote Support Client.

If your issue is not a fit for remote support, don’t worry—it’s simply time to Mail Your PC!